AfterShip features
Shipment visibility
Get insightful tracking data in one place to resolve delivery incidents faster.
Increase customer satisfaction
Give customers up-to-the-minute shipment location and status info to reduce WISMO calls
Make insightful decisions
Intelligence-driven insights and attainable benchmarks that drive customer engagement and ROI.
Optimize customer service
AfterShip has helped Harry’s to obtain carrier data at one centralized location.
Works well with other platforms
Provide quality customer support and quicker package resolution to improve productivity.
🇺🇸 AfterShip’s customer since 2014
Instant integration with 946 carriers
Integration made easy. We support USPS, FedEx, DHL, UPS and many other carriers.
Automated tracking. Be smart.
Get the latest carrier updates automatically instead of checking manually.
Actionable insights
Our 7 key statuses and 33 sub-statuses help you make insightful decisions faster.
Carrier auto-detection
Detect carrier intelligently based on your carrier choices and tracking number format.
Unified tracking data format
Analyse important tracking data, e.g. expected delivery date, signature and delivery time.
View order details
View order and tracking details together. Empower support reps to resolve tickets faster.
Change shipment status
Mark shipments as delivered, lost or returned to sender individually or in bulk via CSV.
Search and filter shipments
Find shipments easily by delivery status, carrier, customer email and other parameters.
Bulk import shipments via CSV
Load shipments faster with a CSV file. You can import CSV file via FTP as well.
Bulk export shipments via CSV
Download raw shipment data to identify and proactively address delivery issues.
